Our Staff
The staff at Maplehurst are always exceptional. I see nothing but kindness and consideration for the residents and friendship to us the families.
Anne J, daughter of resident
Staff were patient and polite, supported people to maintain their dignity and were respectful of their right to privacy.
Excerpt from CQC Report
Relatives and visitors felt that staff were very skilled in meeting the needs of people at the service and spoke highly about the care and support at the home
Excerpt from CQC Report
Interactions between people and staff were caring and professional
Excerpt from CQC Report
Highly trained and experienced staff
At the heart of Maplehurst Nursing Home is our quality team of carers and nurses that make the difference. Recruitment and training is key to creating a successful team. The first, and most important question that we ask ourselves during the recruitment process is – does this potential member of staff have a good heart? We recruit, employ and retain the very best staff and they complete on-going training and development to ensure that they continue to deliver market-leading care based on best practice. This gives our team confidence and the incentive to improve, which in turn gives confidence to our residents and their families that the specialist dementia care they receive is of the very highest standard.
Unrivalled management
Maplehurst is a family run home. The Directors are actively involved at a detailed level in setting standards and driving improvement. Our Directors and Managers support and coach the team at Maplehurst to deliver the best possible care. The industry regulator recognises the link between good management and quality care and carries out an in depth assessment of this as part of their inspection process. Maplehurst is one of a very few homes within the UK to be rated as OUTSTANDING for Leadership by the Care Quality Commission.
Contact us today on 01444 455 434 to discuss your situation - we are here to help you every step of the way. Alternatively, you can use the 'Contact Us' form to get in touch.
Exceptional Care
Maplehurst Nursing Home
CQC Overall Rating
Latest CQC Review 8th July 2021
See the report chevron_rightCQC Rating distribution
Of 10,625 nursing homes inspected:
Outstanding 4%
Good 72%
Requires improvement 22%
Inadequate 2%
Recommendation
9.9
Out of a maximum possible score of 10
(as at July 2022)